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Frequently Asked Questions
What primary services do you offer?
Primarily print services, but we can offer video editing and copywriting as well.
What do you specialize in?
We specialize in project inception through to final product. We have a lot of experience working with print companies.
What are the rates of your services?
See our about us page for common project rates or contact us directly for a custom quote.
How much do you charge for the deposit?
50% of the total quoted price. Once you approve your quote and are ready for us to begin, we will send you a DEPOSIT invoice for the 50%.
How many revisions will I get?
You can make as many revisions as you like to your design. We offer your first revision at no charge to you. We would like to encourage you to lean on our expertise and if you have any questions or design ideas, please don’t hesitate to discuss them with us as we might have a better solution. Collaboration is part of the process of getting an effective and professional design layout.
My logo is small and pixelated, can you help?
We can possibly redraw your logo in a vector program to get it clean and crisp. Some logos are more complex than others but we would be happy to take a look at yours and see what we can do.
Do you keep my files saved?
Yes. We keep all your files on hand so if you ever need to place a reorder or start a new project, we have your files easily accessible.
What are your terms and conditions?
We require a deposit to start a project which is standard across the industry. You must pay your final balance at the time of approval of your design and before your project goes to print production. At the time of approval, we will email your final invoice. Once your payment is processed, your files will be delivered.